Terms of service

1. Overview

Welcome to Desi Vybe.
Throughout this website, the terms “we”, “us” and “our” refer to Desi Vybe.
Desi Vybe operates this website and online store, including all related products and services (the “Services”). Our store is powered by Shopify, which enables us to sell products and process payments securely.
By accessing or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website.

2. Eligibility & Account Responsibility

You must be at least 18 years old to use this website or place an order.
You agree to provide accurate and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account and for all activity carried out under your account.

3. Products & Information Accuracy

We make reasonable efforts to display product information, images, and prices accurately. However, actual product colors, textures, or appearance may vary due to screen or device settings.
Product descriptions, availability, and prices may change without prior notice. We reserve the right to discontinue or limit the sale of any product at any time.

4. Orders & Payments

Placing an order constitutes an offer to purchase. Orders are confirmed only after successful payment and order confirmation.
We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspected misuse. If an order is cancelled after payment, a refund will be processed in accordance with our Refund Policy.
All payments are processed securely through Shopify-supported payment gateways.

5. Shipping & Delivery

Delivery timelines are estimates only and may vary due to courier delays, weather conditions, customs clearance, or other factors beyond our control.
Ownership and risk of loss transfer to you once the order is handed over to the shipping carrier.

6. Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed by our Refund Policy, in accordance with the Consumer Protection Act, 2019 and applicable Indian consumer laws.
Nothing in these Terms limits your statutory consumer rights under Indian law.

7. Intellectual Property

All content on this website including text, images, logos, designs, and graphics is the property of Desi Vybe or its licensors and is protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.

8. Prohibited Use

You agree not to misuse the Services, including but not limited to:
* engaging in unlawful activity
* violating intellectual property rights
* transmitting harmful or malicious code
* attempting to interfere with site security or functionality
We reserve the right to suspend or terminate access for violations.

9. Shopify Relationship (Mandatory Clause)

Desi Vybe is powered by Shopify. However, all purchases and transactions are made directly between you and Desi Vybe.
You acknowledge that Shopify is not responsible for any products sold, services provided, or disputes arising from transactions on this website, and you expressly release Shopify from any related claims.

10. Limitation of Liability

To the maximum extent permitted under Indian law, Desi Vybe shall not be liable for indirect, incidental, or consequential damages arising from the use of our Services or products.
This does not limit liability where such limitation is not permitted under applicable law.

11. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

12. Contact Information

For questions, concerns, or grievances, you may contact us at:
📧 [enquires@desivybe.com]