Refund policy
We offer a 7-day return window from the date you receive your order.
Please note that returns are accepted only in cases of transit damage or manufacturing defects.
Eligibility for Returns
To qualify for a return:
* The item must be in unused, unworn, and original condition
* All tags and original packaging must be intact
How to Initiate a Return
To request a return, please email us at desivybe1@gmail.com within 7 days of delivery.
When reaching out, kindly include:
* Your order details
* A clear unboxing video showing the product and highlighting the defect, damage, or inconsistency prompting the return
Once your request is reviewed and approved, we will share:
* A return shipping label
* Detailed instructions on the next steps required
Returns sent without prior approval will not be accepted.
For any questions related to returns, feel free to contact us at desivybe1@gmail.com.