How can I place an order with Desi Vybe?
Simply browse our collection, select your preferred products, add them to your cart, and proceed to checkout. Follow the on-screen steps to complete your purchase securely.
What are your delivery charges and timelines?
Delivery timelines typically range from 3–10 business days, depending on your location.
Shipping charges, if applicable, are calculated and displayed at checkout before payment.
Can I update my delivery address after placing an order?
Address changes may be possible before dispatch only. Please contact us immediately after placing your order. Once shipped, changes cannot be guaranteed.
Do you offer free shipping?
We may offer free shipping on select orders or during promotions. Any such offers will be clearly mentioned on the website at the time of purchase.
What payment methods do you accept?
We accept all major payment methods supported by Shopify, including credit/debit cards, UPI, net banking, and wallets.
Is there a Cash on Delivery option?
Cash on Delivery may be available for select pin codes and orders. Availability will be shown at checkout.
What is your exchange/replacement policy?
Exchanges or replacements are accepted only in cases of damaged, defective, or incorrect items, subject to verification. Please refer to our Refund Policy for full details.
Can I cancel my order?
Orders can be cancelled only before dispatch. Once shipped, cancellations are not possible. Please contact us as soon as possible if you need assistance.
How can I track my order?
After your order is shipped, you’ll receive a tracking link via email or SMS. You can also log into your account to track your order status.
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