Privacy policy

At Desi Vybe, your privacy matters to us. This policy explains how we collect, use, and protect your information when you visit or shop on our website.

Information We Collect

When you place an order or contact us, we may collect:
* Your name, phone number, email, billing and shipping address
* Order and transaction details, including returns and refunds
* Payment details, processed securely by our payment partners (we do not store card information)
* Basic device and usage data for security and analytics

How We Use Your Information

We use your information to:
* Process orders, deliveries, returns, and refunds
* Communicate with you regarding your purchases or support requests
* Improve our products, services, and website experience
* Prevent fraud and ensure secure transactions

Sharing of Information

Your data is shared only when necessary with:
* Shopify, our ecommerce platform
* Payment gateways, logistics partners, and service providers
* Legal authorities, if required by law
We do not sell your personal information.

Data Security

We follow reasonable security practices to protect your information. However, no online transmission is completely secure.

Your Choices

You may opt out of promotional emails at any time. For access, correction, or deletion of your personal data, contact us using the details below.

Contact Us

Desi Vybe
65th Avenue, Sector 65, Gurugram 122101, Haryana
📧 enquiries@desivybe.com